Fully Trained Inbound Call Team

Polaris offers inbound call support during and outside of your practice’s office hours. We are an extension of your team. We work with your team to make sure that your dedicated team members understand your practice.

Focus more on the patients, let us handle the calls.

Our team members understand dentistry and patient service. They have great experience in dealing with patients. With our bilingual staff there is no revolving door, no break in service, and no call off’s. We understand the need to focus on patients to drive an increased value for your practice.

Record patient interactions.

A serious dental practice needs to pay attention to how their patients are being treated over the phone. Polaris Call Monitoring will give visibility to the side of your business you may have neglected.

In most cases, a phone call is often the very first interaction your patient will have with your office. Do you know what your patients call for? How long those calls last? Do they even get picked up?

Effective phone calls can increase appointment conversion up to 25 percentage points. This results in increased production for your practice.

Increase patient appointments with call monitoring.

Polaris Call Monitoring will also help you monitor the effectiveness of your marketing campaigns. Are they really effective? How many phone calls does your website generate? What about the mailers or the Val-Pak you’re locked in to?

Don’t you think employing qualified and experienced hands to handle your call monitoring will increase the quality of your customer service? Your patients deserve the best from you and the quality of your service will determine their status; whether to stay or leave. Understand and improve your team’s performance. Check out our services.

Interested in learning more?